DROP OFF AND PICK UP
Where do I drop off and pick up my daughter(s) each day?
Drop off and pick up instructions are found on each division's web pages.
Will I get a ticket if I park in a Fire Lane?
Yes. The Fire Marshall has informed us that you may be ticketed if you car is left unattended in any of the fire lanes on campus.
SAFETY
May I talk on my cell phone in the carpool line?
No. For the safety of all our girls, faculty, and staff, cell phones may not be used in the carpool line. If you need to use your cell phone, please pull out of the line and park your vehicle. Your total concentration is needed to avoid any preventable accidents.
Do I really have to sign in as a visitor?
Yes. Please sign in with Mrs. Clements at the reception desk or Kelley Coffield in the Lower School office. You will be given a Visitor/Parent sticker to wear while on campus. To be the safest school possible, we need everyone's participation.
EXTENDED DAY
What is Extended Day and how do I sign up for it?
Extended Day is an after school program which provides Lower and Middle School students with the opportunity to socialize and then get a start on their homework. Extended Day for Lower School starts at 3:10 and for Middle School at 4:00. Lower School parents may sign up for Extended Day in the Lower School office. The children must be signed out and picked up in the Atrium. Middle School students do not need to sign up in advance. Students may go to Extended Day on a day by day basis. The Middle School students must be signed out and picked up in the Dining Hall. The charges for extended day are put on the student's account.
UPDATING ADDRESS AND EMAIL
How do I update my email address?
On the Duchesne website, select DASHConnect. Login using your user name and password and then select Household Forms/Registration Update Form. Within this form, please change your Preferred Listserv Email Address.
If I do not remember my password and login for DASHConnect who can I call or email?
Call or email Sonya Gilmore, Registrar, at 713-468-8211 extension 155 or sonya.gilmore@duchesne.org and she can help you.
SCHOOL CLOSING
How will I learn of the school's decision to close school or other school emergency?
In case of weather alerts and other emergencies, Duchesne Academy will notify all radio and television stations if the school will be closing. Individual notifications will occur through the Alert Now system. Parents and emergency contacts will receive a phone call to their home, a SMS text message and email with the time sensitive information. Generally, the school will closely monitor the decisions of the Houston and Spring Branch Independent School Districts regarding the closing of school. Only in rare instances will the school announce a late opening or early dismissal if the emergency occurs during the school day. Parents who must pick up their children early can do so by calling or emailing the school in advance.
STAYING INFORMED
How do I keep up with events going on at Duchesne?
Periodically, access the Duchesne website and then go to either the master school calendar and/or your particular school's calendar to keep up to date.
How do I find out about volunteer opportunities at Duchesne?
Please attend the Mothers' and/or Fathers' Welcome Coffees at the beginning of the school year where you will find most committee Chairpersons available, or look in the Duchesne directory or the website under "Parents" to find the many committees available where you could volunteer your time and resources.
Who can I call for assistance?
If a problem arises that requires contact with the school, the following guidelines are provided:
- Academic Issues - Teacher, Middle School Dean of Students, Upper School Dean of Students, Division Head
- Admission - Director of Admission
- Athletics - Coach, Athletic Director
- Behavioral Concerns - Teacher, Dean of Students, Division Head
- College Advising - Director of College Placement, Head of Upper School
- Excused Absences - Division Head
- Extra-Curricular Activities - Sponsor, Dean of Students, Division Head
- Personal Concerns - Counselor, Division Head
- Financial Assistance - Controller, Headmistress
- Financial Problems - Director of Finance & Operations, Headmistress
- Gifts to the School - Advancement Director or Headmistress
- Parents' Association - Parents' Association President or Headmistress
- Parent Events - Event Coordinator, Parents' Association President
- School Policy - Dean of Students, Division Head
- Student Billing - Controller, Director of Finance & Operations
